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Privacy Policy

Melbe Home's Privacy Policy determines how the personal information that you may disclose to us when you use https://melbehome.co.uk or our Melbe Home stores which all the current stores locations publishes in our website. This policy refers how informations collected by Melbe Home, uses, discloses and stores personal information. This policy assures all customers that Melbe Homw will not sell or rent your personal information to another party and will only use your personal information for the purpose of providing the products and services you have requested from us.

Melbe Home will need to gather different informations from you. This will help us to give full range of our services. It means that when we collect personal information such as your name, address, telephone number, email address and age. Melbe Home is not collecting sensitive information from users/customers of ours.

How Temple & Webster Group collects personal information
We collect personal information from you if you buy something from us online or if you request a delivery in-store, if you subscribe to our newsletter(s), if you sign up for an account with us, if you become a loyalty club member and also if you enter any of our design competition.

How we use your personal information
In general, Melbe Home will only use your personal information to provide the product or service that you have requested from us. This includes as listed below:

  1. Communicate with you to process your order

  2. Arrange delivery of your product/products 

  3. Take payment for the product/products that you have purchased


Melbe Home may use your personal information to assist you with product choices and to keep you informed of changes to product ranges or special offers if you are one of our loyalty club member or subscribed on our website..

Who we share your personal information with;
With Our suppliers
We may share some of your personal information with the suppliers of the products sold on our sites. This is only done to facilitate the delivery of the product(s) you have purchased. This would generally include the delivery address, recipient's name and contact details if necessary.

With Our logistics partners
Melbe Home does its deliveries by using different logistic partners time to time. To be able to deliver your product on time we will need to share some of your personal information with our logistics partners so that they can deliver. In this service your given address, name and contact detail may be shared.

Police authorities
We may disclose your personal information to the relevant authority when required to do so by law, in cases of fraud and where any threats are made against any of our employees, Temple & Webster Group or the general public.

How you can control your personal information
You have access to your personal information that Melbe Home stores any information about you. You can change or update this personal information at any time. If you would like to access any of the personal information we have about you please contact us at info@melbehome.co.uk .
 

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